Join the Refugee Advisory Committee for Canadian Orientation Abroad in Canada!

COA is seeking formerly resettled refugees to Canada to join its Refugee Advisory Council (RAC) as Refugee Advisors. To apply for this position, read the FAQ here and submit this application form by 23:59 EDT on 31 May 2024.



Position Information


Position Title

Refugee Advisor – Canadian Orientation Abroad

Contract Type

Consultancy Category B

Place of Duty

Local (Canada)

Work Modality

Home-based (remote); may require occasional evening work to accommodate time zone differences.

Contract Duration

7 months 


Hourly Fee – CAD 40$

up to a maximum of 70 hours for the entire duration of the contract

Application Deadline

31 May 2024

Expected Start Date

1 August 2024



Organizational Context and Scope

Since 1998, in partnership with the Government of Canada, the International Organization for Migration (IOM) has been providing pre-arrival Information and Orientation sessions to refugees approved for resettlement to Canada in over 100 locations worldwide. This programme is called Canadian Orientation Abroad (COA).  

COA is seeking formerly resettled refugees to Canada to join its Refugee Advisory Council (RAC) as Refugee Advisors. For more information about the RAC, please consult the Frequently Asked Questions document here.  Under the direct supervision of the COA Senior Curriculum Assistant in Ottawa, the successful candidate provides recommendations and feedback to the COA programme through its formalized refugee engagement framework, the Refugee Advisory Committee (RAC). The incumbent actively participates in RAC meetings and provides targeted input on initiatives and resource development for Canadian Orientation Abroad (COA) information and orientation.




Responsibilities and Accountabilities

Collaborate with the  COA Senior Curriculum Assistant, COA staff members, and other RAC Advisors to amplify refugee voices and provide targeted feedback on pre-arrival orientation topics  (travel, supports and services, housing, health, employment, etc.).

Attend and actively participate in monthly meetings of the Refugee Advisory Committee (RAC) in a virtual setting, by sharing migration experiences, expressing and discussing viewpoints, formulating collective recommendations, proposing new initiatives, and asking constructive questions. Prepare for meetings by reviewing relevant materials and written communications, completing other preparatory work or homework.

On an as-needed basis, provide input to inform pre-arrival orientation materials adapted to the needs of refugees and immigrants. This may include responding to surveys, feedback forms, user testing of tools, participating in individual interviews and/or focus groups consultations, or other user-centered testing and/or survey methods.

On an as-needed basis, review and provide feedback on programme initiatives, curricula, and resources (fact sheets, videos, audios, mobile apps, digital platforms, etc.) through targeted Scopes of Work.

Participate in occasional individual video interviews to be used for the development of videos for Canadian Orientation Abroad sessions, the general public, and/or settlement stakeholders

Perform up to one (1) Duty Travel for an in-person RAC meeting.



Required Qualifications and Experience


Passion for innovation and refugee leadership, and availability and interest to work with IOM-COA on a temporary, consultancy basis;

Ability to commit to, on average, 5-10 hours a month in a virtual setting for 7 months;

Demonstrated ability to work collaboratively and in a team environment;

Experience resettling to Canada as a refugee;

Experience providing open, honest, critical and constructive feedback;

Knowledge of the challenges faced by refugees in the pre-arrival and post-arrival stages of resettlement; and

Experience in advocacy and/or in assisting with projects in the non-for-profit sector is an asset.



Analyse and interpret information from different sources;

Understand instructions and complete tasks within the given timeline;

Attention to detail; 

Basic digital literacy and digital access including ability to join a teleconference call on Zoom; ability to review online documents and websites. Access to a personal tablet or computer with a stable internet connection.





English proficiency at a level to participate in discussions and provide oral and written feedback is required.




IOM welcomes applications from qualified individuals, irrespective of their race, religion, skin color, nationality, age, disability status, ancestry, sex, sexual orientation, gender identity or expression, marital status, family structure, mental health status, or any other characteristic. IOM’s policies encourage a workplace free from discrimination and any form of harassment. Visit our website for more information about diversity and inclusion at IOM.

To apply for this position, read the FAQ here and submit this application form by 23:59 EDT on 31 May 2024. Please contact for questions and inquiries regarding the application process. 



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