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  • Dialogue 1 Resettlement Hopes and Fears
  • Dialogue 2 Preparing for Departure
  • Dialogue 3 Types of Baggage
  • Dialogue 4 Learning About Immigration Loans and the Airport
  • Dialogue 5 What Goes in Each Bag
  • Dialogue 6 Supports and Services
  • Dialogue 7 Types of Housing
  • Dialogue 8 Health Care Services
  • Dialogue 9 Working In Canada
  • Dialogue 10 Restart Your Career
  • Dialogue 11 Your Salary and Wages
  • Dialogue 12 Money and Costs in Canada
  • Dialogue 13 Transportation In Canada
  • Dialogue 14 Boarding the Airplane
  • Dialogue 15 Permanent Residents Rights Responsibilities
  • Dialogue 16 About Canada
  • Dialogue 17 Banking and Credit Cards
  • Dialogue 18 Shopping and Taxes in Canada
  • Dialogue 19 Public Transportation in Canada
  • Dialogue 20 More about Housing in Canada
  • Dialogue 21 Education in Canada
  • Dialogue 22 Student Situations
  • Dialogue 23 Laws in Canada
  • Dialogue 24 Seasons in Canada
  • Dialogue 25 Being a Student in Canada
  • Dialogue 26 Social Norms in Canada
  • Dialogue 27 Family Dynamics
  • Dialogue 28 Discrimination in Canada
  • Dialogue 29 People with Disability
  • Dialogue 30 Driving in Canada
  • Dialogue 31 Adult Education in Canada
  • Dialogue 32 Credential Evaluation
  • Dialogue 33 Medical Appointment
  • Dialogue 34 Mental Health Help
  • Dialogue 35 Finding a Job in Canada
  • Dialogue 36 Sponsors Organizations Services
  • Dialogue 37 Families and Employment

O-Canada Conversations Dialogue Number 1. “Resettlement: Hopes and Fears”

The following dialogue is related to Unit 2 Travel from the Canadian Orientation Abroad Participant Workbook. For more information, refer to the following unit of the Canadian Orientation Abroad Participant Workbook:

2.1 Resettlement: hopes and fears 

In this dialogue, Sadia and her family, Obasi and his family, and Ali attend their first Canadian Orientation Abroad session. Sadia and Obasi share hopes and fears around moving to Canada. Ali worries about living alone and learning French as he is destined to live in Quebec. But he is relieved he will be in a safe country. Sadia worries about credential evaluation as a lawyer and living in a new culture far from her home country. But she is also looking forward to raising her children in a peaceful place with reliable education.


O-Canada Conversations Dialogue Number 2. "Preparing for Departure"

The following dialogue is related to Unit 2 Travel from the Canadian Orientation Abroad Participant Workbook. For more information, refer to the following units of the Canadian Orientation Abroad Participant Workbook:  

2.0: Before you travel
2.1: What documents are in the IOM bag?
2.2: What documents will you bring with you?

In this dialogue: Sadia, Ali, and Obasi are in a Canadian Orientation Abroad session. The Canadian Orientation Abroad Facilitator explains what to bring on board the plane, and how to prepare for the flight.


O-Canada Conversations Dialogue Number 3. “Types of Baggage”

The following dialogue is related to Unit Two Travel from the Canadian Orientation Abroad Participant Workbook. For more information, refer to the following units of the Canadian Orientation Abroad Participant Workbook:

2.5: Types of baggage
2.6: Baggage limits
2.7: Restricted items in hand baggage

In this dialogue: Sadia, Ali, and Obasi, other refugees, and The Canadian Orientation Abroad Facilitator are in a Canadian Orientation Abroad session. The Canadian Orientation Abroad Facilitator explains the types of baggage, the limits of items one can bring on the plane, and restrictions for hand baggage. 


O-Canada Conversations Dialogue Number 4. "Learning about the Immigration Loans Program, and the Airport"

The following dialogue is related to Unit two: Travel, from the Canadian Orientation Abroad
Participant Workbook. For more information, refer to the following units of the Canadian Orientation Abroad Participant Workbook:

2.4 Immigration Loan
2.13 At the airport
2.2 Your journey
2.3 Your travel to Canada
2.14 tools at the airport
2.15 information on boarding pass
2.19 who can help you

In this dialogue: Sadia meets Ali at the Canadian Orientation Abroad session. An IOM Movement Operations staff member gives advice on the flight journey, including, arriving at the airport, how to find things in the airport, and what to expect inside an airplane.


O-Canada Conversations Dialogue Number 5. What goes in each bag

The following dialogue is related to Unit two: Travel from the Canadian Orientation Abroad Participant Workbook. For more information, refer to the following units of the Canadian Orientation Abroad Participant Workbook:

Unit 2: Travel Activity
2.7: What Goes In Each Bag?

In this dialogue: After attending a Canadian Orientation Abroad session on how to pack baggage, Obasi goes home and starts packing with his family. Obasi’s mother-in-law Fatima, and 10-year-old daughter Jasmine discuss what to pack versus what to leave behind. They also go over what to bring with them in the airplane.


O-Canada Conversations Dialogue Number 6 Supports and Services

The following dialogue is related to Unit 2: Travel, and Unit 3 Supports and Services from the Canadian Orientation Abroad Participant Workbook. For more information, refer to the following units of the Canadian Orientation Abroad Participant Workbook:

Unit 2.1: Resettlement: hopes and fears
Unit 2.23: When can you apply for Canadian citizenship?
Unit 3.1: Resettlement programs to Canada
Unit 3.2: Limits of immediate settlement supports
Unit 3.3: Common services of resettlement programs
Unit 3.4: Immediate settlement supports
Unit 3.5: Roles and responsibilities
Unit 3.6: Change of destination
Unit 3.8: Important documents in Canada

The Canadian Orientation Abroad Facilitator, Ali, Sadia, Obasi, and other refugees are in the Canadian Orientation Abroad session room. A childminder takes Sadia’s and Obasi’s children to the childminding room until the session is over. The Facilitator tells the session attendees they can talk amongst themselves for a few minutes before the Canadian Orientation Abroad session begins.


O-Canada Conversations Dialogue Number 7. “Types of Housing in Canada”

The following dialogue is related to Unit 4 Housing from the Canadian Orientation Abroad Participant Workbook. For more information, refer to the following units of the Canadian Orientation Abroad Participant Workbook:

4.1 Temporary accommodation
4.2 Permanent housing in Canada
4.3 Types of permanent housing in Canada

In this dialogue: during a Canadian Orientation Abroad session, the Canadian Orientation Abroad facilitator explains the process of settling into temporary accommodation and then permanent housing, housing laws in Canada, and important words newcomers should know. Obasi is worried that housing in Canada will not be accessible for his son Michael, who uses a wheelchair. Ali learns he might have to live alone when he goes to Canada.


O-Canada Conversations Dialogue Number 8. “Health-Care Services”

The following dialogue is related to Unit 5 Health from the Canadian Orientation Abroad Participant Workbook. For more information, refer to the following units of the Canadian Orientation Abroad Participant Workbook:

5.1 Public health care in Canada
5.2 Interim Federal Health Program
5.3 Where to go for different health-care services
5.9 Preventing health issues with hygiene

In this dialogue: A Canadian Orientation Abroad Facilitator explains the publicly funded health-care services and the interim federal health program during a Canadian Orientation Abroad session. Obasi talks with Sadia about his worries regarding medical complications with his wife’s pregnancy.


O-Canada Conversations Dialogue Number 9. “Working In Canada”

The following dialogue is related to Unit 7 Employment from the Canadian Orientation Abroad Participant Workbook. For more information, refer to the following units of the Canadian Orientation Abroad Participant Workbook:

7.1 Employment in Canada
7.2 How do you feel about working in Canada?
7.3 Who works in Canada?
7.6 Your first job in Canada

In this dialogue: The Canadian Orientation Abroad Facilitator explains about employment in a session. Ali and Obasi share their thoughts and previous work experience. Obasi was a welder back in his home country, while Ali does not have any work experience. They talk about the kinds of jobs available to newcomers.


O-Canada Conversations Dialogue Number 10. “Restart your career”

The following dialogue is related to Unit 7 Employment from the Canadian Orientation Abroad Participant Workbook. For more information, refer to the following units of the Canadian Orientation Abroad Participant Workbook:

7.9 Options to start your career in Canada
7.10 The importance of credential evaluation


O-Canada Conversations Dialogue Number 11.“Your Salary and Wages”

The following dialogue is related to Unit 7 Employment from the Canadian Orientation Abroad Participant Workbook. For more information, refer to the following unit of the Canadian Orientation Abroad Participant Workbook:

7.13 Your salary


O-Canada Conversations Dialogue Number 12. “Money and Costs in Canada”

The following dialogue is related to Unit 8 Budgeting from the Canadian Orientation Abroad Participant Workbook. For more information, refer to the following units of the Canadian Orientation Abroad Participant Workbook:

8.1 Money in Canada
8.2 What are the basic living costs in Canada?
8.3 Your financial support
8.5 Expectations related to financial support
8.4 How can you save some money?
8.7 What do you need versus what do you want?

In this dialogue: A Canadian Orientation Abroad Facilitator discusses money in Canada, basic living costs, the financial support allowances offered, and ways to save money with participants. Obasi and Ali discuss their expectations about what they could buy in Canada.


O-Canada Conversations Dialogue Number 13. “Transportation in Canada”

The following dialogue is related to Unit 9 Transportation from the Canadian Orientation Abroad Participant Workbook. For more information, refer to the following units of the Canadian Orientation Abroad Participant Workbook:

9.1 Transportation in Canada
9.2 Cost of transportation

In this dialogue: The Canadian Orientation Abroad Facilitator explains types of transport in Canada and their cost. It is the last Canadian Orientation Abroad session before Obasi, Sadia and Ali’s departure to Canada. They bid farewell to one another.


O-Canada Conversations Dialogue Number 14. “Boarding the Airplane”

The following dialogue is related to Unit 2 Travel from the Canadian Orientation Abroad Participant Workbook. For more information, refer to the following units of the Canadian Orientation Abroad Participant Workbook:

2.14 Tools at the airport
2.15 Information on boarding pass
2.16 The airplane
2.17 At your seat
2.18 things to do on an airplane

In this dialogue: Ali is at the airport to board a plane. He asks staff at the Information Desk for directions at the airport. The staff gives him directions on how he can go to the gate. At the gate, a member of the Airport Boarding Desk Staff explains stopover flights, and what to expect on a plane. On board the airplane, a Flight Attendant explains the various features of the plane and things he can do to pass the time.


O-Canada Conversations Dialogue Number 15. “Permanent Residents, Rights, Responsibilities”

The following dialogue is related to Unit 2 Travel from the Canadian Orientation Abroad Participant Workbook. For more information, refer to the following units of the Canadian Orientation Abroad Participant Workbook:

2.13 At the airport
2.14 Tools at the airport
2.20 your permanent resident status
2.21 rights and responsibilities in Canada
2.22 permanent residents

In this dialogue: Ali arrives at the airport in Canada and meets an Airport Reception Staff member who takes him to meet the Immigration Officer, then to Baggage Claim to retrieve his baggage, and then through Customs. At the port of entry, he is given explanations about his permanent resident status, rights and responsibilities.


O-Canada Conversations Dialogue Number 16. “About Canada”

The following dialogue is related to Unit 1 Overview of Canada from the Canadian Orientation Abroad Participant Workbook. For more information, refer to the following units of the Canadian Orientation Abroad Participant Workbook:

1.1 Did you know this about Canada?
1.2 Founding peoples of Canada
1.3 Map of Canada
1.4 Canada’s symbols

In this dialogue: Sadia and Obasi meet at a post-arrival information session, in a settlement agency in Winnipeg. They learn about Canadian history, government, geography, and Indigenous Peoples.


O-Canada Conversations Dialogue Number 17. “Banking and Credit Cards”

The following dialogue is related to Unit 8 Budgeting from the Canadian Orientation Abroad Participant Workbook. For more information, refer to the following units of the Canadian Orientation Abroad Participant Workbook:

8.8 Banking in Canada
8.9 Credit cards
8.10 Your credit history

In this dialogue Ali arrives in Canada and visits a bank with his Sponsor to open a bank account. His Sponsor explains about finances and budgeting. The Bank Teller explains how to use the account with different methods such as Automated banking machines, e-transfers, cheques, and card machines at retail stores. They also talk about differences between debit cards and credit cards. As well as the importance of keeping a good credit history.


O-Canada Conversations Dialogue Number 18. “Shopping and Taxes in Canada”

The following dialogue is related to Unit 8 Budgeting from the Canadian Orientation Abroad Participant Workbook. For more information, refer to the following units of the Canadian Orientation Abroad Participant Workbook:

8.6 Shopping in Canada
8.11 Taxes in Canada
8.12 Reporting your income for tax purposes 
8.13 Additional financial benefits

In this dialogue: Sadia visits a second-hand store with her Sponsor. They talk about different kinds of stores in Canada, such as second-hand stores, pharmacies, home improvement stores, and grocery stores. They also talk about income tax reports that need to be filed every year.


O-Canada Conversations Dialogue Number 19. “Public Transportation in Canada”

The following dialogue is related to Unit 9 Transportation from the Canadian Orientation Abroad Participant Workbook. For more information, refer to the following unit of the Canadian Orientation Abroad Participant Workbook:
9.3 Using public transportation in Canada

In this dialogue, Obasi worries if his son Michael who has a mobility impairment can get around their new town, because he uses a wheelchair. A Government-Funded Organization Counsellor takes a public bus with Obasi, and shows him that passengers like Michael can use public transportation in Canada.


O-Canada Conversations Dialogue Number 20. “More About Housing in Canada”

The following dialogue is related to Unit 4 Housing from the Canadian Orientation Abroad Participant Workbook. For more information, refer to the following units of the Canadian Orientation Abroad Participant Workbook:

4.4 Important words related to housing
4.5 Housing laws
4.6 The lease
4.7 Staying safe in your home
4.8 Keeping your home clean

In this dialogue, Sadia and her daughter Mariam sign the lease for their permanent housing. They are currently staying in temporary accommodation. Sadia’s sponsor explains the features of the apartment, the lease details, how to stay safe, and how to keep the apartment clean.


O-Canada Conversations Dialogue Number 21. “Education in Canada”

The following dialogue is related to Unit 6 Education from the Canadian Orientation Abroad Participant Workbook. For more information, refer to the following units of the Canadian Orientation Abroad Participant Workbook:

6.1 Education in Canada
6.2 Education options for children
6.3 Public education in Canada
6.4: Basic education levels in Canada (explaining grades Kindergarten to 12)
6.7 Family and education

In this dialogue: Obasi has a meeting with a School Counsellor before enrolling his children to school in Canada. Obasi takes his 10-year-old daughter Jasmine with him. The School Counsellor explains the school system and enrollment process to Obasi and Jasmine.


O-Canada Conversations Dialogue Number 22. “Being a Student in Canada”

The following dialogue is related to Unit 6 Education from the Canadian Orientation Abroad Participant Workbook. For more information, refer to the following units of the Canadian Orientation Abroad Participant Workbook:

6.5 Being a student in Canada
6.8 Student situations

In this dialogue: Obasi and Sadia attend an orientation provided by the school. A School Counsellor explains situations parents can expect from their children’s time in school.


O-Canada Conversations Dialogue Number 23. “Laws in Canada”

The following dialogue is related to Unit 1 Overview of Canada from the Canadian Orientation Abroad Participant Workbook. For more information, refer to the following units of the Canadian Orientation Abroad Participant Workbook:

1.15 Laws in Canada
1.16 Illegal in Canada
1.17 Legal in Canada
1.18 Family dynamics

Sadia and Obasi attend an informational session about what is legal in Canada and what is not. A police officer speaks to the group about laws in Canada, and answers questions about the law, including domestic violence and divorces.


O-Canada Conversations Dialogue Number 24. “Seasons in Canada”

The following dialogue is related to Unit 1 Overview of Canada from the Canadian Orientation Abroad Participant Workbook. For more information, refer to the following units of the Canadian Orientation Abroad Participant Workbook:

1.5: The Seasons
1.6: Activities for each season
1.7: Ready for winter?

In this dialogue: Obasi talks to his next-door neighbour. The Canadian neighbour explains the seasons in Canada, activities that Canadians enjoy, and what to expect in the winter.


O-Canada Conversations Dialogue Number 25. “Being a Student in Canada”

The following dialogue is related to Unit 6 Education from the Canadian Orientation Abroad Participant Workbook. For more information, refer to the following units of the Canadian Orientation Abroad Participant Workbook:

6.5 Being a student in Canada
6.6 Bullying

In this dialogue: Obasi’s son Michael and his friend Zahi meet up in Canada after being resettled. Zahi has started school, and Michael will soon start school. Michael asks Zahi what being a student in Canada is like, and the differences between Canada and back home.


O-Canada Conversations Dialogue Number 26. “Social Norms in Canada”

The following dialogue is related to Unit 1 Overview of Canada from the Canadian Orientation Abroad Participant Workbook. For more information, refer to the following unit of the Canadian Orientation Abroad Participant Workbook:

1.14 Things people do in Canada

In this dialogue: Sadia and Obasi discuss social norms and common behaviours in Canada, such as smiling at or greeting strangers on the street, making eye contact, littering, and kissing in public.


O-Canada Conversations Dialogue Number 27. “Family Dynamics in Canada”

The following dialogue is related to Unit 1 Overview of Canada from the Canadian Orientation Abroad Participant Workbook. For more information, refer to the following units of the Canadian Orientation Abroad Participant Workbook:

1.18 Family dynamics
1.19 Disciplining children in Canada

In this dialogue: Sadia and Obasi meet at the local playground. They talk about disciplining children in Canada and family laws.


O-Canada Conversations Dialogue Number 28. “Discrimination in Canada”

The following dialogue is related to Unit 1 Overview of Canada from the Canadian Orientation Abroad Participant Workbook. For more information, refer to the following units of the Canadian Orientation Abroad Participant Workbook:

1.9 Diversity
1.12 Discrimination in Canada
1.13 Handling discrimination in Canada

Ali and Sadia talk on the phone. Ali lives in Montreal, Quebec, and Sadia is in Winnipeg, Manitoba. They discuss diversity in sexual orientation, gender identity and expression, sex characteristics, and types of discrimination and how to handle it.


O-Canada Conversations Dialogue Number 29. “People with Disabilities”

The following dialogue is related to Unit 1 Overview of Canada from the Canadian Orientation Abroad Participant Workbook. For more information, refer to the following units of the Canadian Orientation Abroad Participant Workbook:

1.10 People with disabilities
1.11 Interacting with people with disabilities in Canada

In this dialogue: Obasi talks with his son Michael about his experience as a student with a disability using a wheelchair. They talk about how people with disabilities are respected and treated in Canada.


O-Canada Conversations Dialogue Number 30. “Driving in Canada”

The following dialogue is related to Unit 9 Transportation from the Canadian Orientation Abroad Participant Workbook. For more information, refer to the following units of the Canadian Orientation Abroad Participant Workbook:

9.4 Driving in Canada
9.5 Buying a car
9.6 Laws related to driving
9.7 Common road signs in Canada

Sadia and Obasi are both at a Government Service Office. Obasi is submitting his driver’s licence from his home country, while Sadia is registering to take a written driving test for a beginner’s driver’s licence. Sadia asks Obasi if he knows about the signs and the laws in Canada.


O-Canada Conversations Dialogue Number 31. “Adult Education in Canada”

The following dialogue is related to Unit 6 Education from the Canadian Orientation Abroad Participant Workbook. For more information, refer to the following units of the Canadian Orientation Abroad Participant Workbook:

6.9 Adult students
6.10 Adult language classes
6.11 Why do permanent residents take language classes?
6.12 Education options for adults
6.13 Cost of post-secondary education
6.14 Levels of post-secondary education

In this dialogue, Sadia and Ali talk on the phone. They have a discussion on language classes and their plans to make a career transition in Canada. They also share experiences on credential evaluation in Canada.


O-Canada Conversations Dialogue Number 32. “Credential Evaluation”

The following dialogue is related to Unit 6 Education from the Canadian Orientation Abroad Participant Workbook. For more information, refer to the following unit of the Canadian Orientation Abroad Participant Workbook:

6.15 Credential evaluation process Higher education – to see if someone needs to complete additional studies in Canada.

Ali calls the Canadian Information Centre for International Credentials to ask about the credential evaluation process. He tries to find out if the credits he received from a college back home are recognized in Canada by calling the phone number.


O-Canada Conversations Dialogue Number 33. “Medical Appointment”

The following dialogue is related to Unit 5 Health from the Canadian Orientation Abroad Participant Workbook. For more information, refer to the following unit of the Canadian Orientation Abroad Participant Workbook:

5.4 Medical appointments

Obasi and his wife Lina go through the process of setting up a medical appointment for their child but end up arriving at their appointment late.


O Canada Conversations Dialogue Number 34. “Mental Health Help”

The following dialogue is related to Unit 5 Health from the Canadian Orientation Abroad Participant Workbook. For more information, refer to the following units of the Canadian Orientation Abroad Participant Workbook:

5.5 Mental health
5.6 Some challenges for newcomers
5.7 When to seek help?
5.8 How can you help yourself and others?

Obasi, Sadia and other newcomers participate in a peer support group at the settlement organization. A Mental Health Counsellor talks with them about mental health or ‘emotional well-being’. Sadia and Obasi share challenges they have dealt with since coming to Canada, and how they manage the stress that comes with moving to a new country.


O-Canada Conversations Dialogue Number 35. “Finding a job”

The following dialogue is related to Unit 7 Employment from the Canadian Orientation Abroad Participant Workbook. For more information, refer to the following units of the Canadian Orientation Abroad Participant Workbook:

7.5 Types of jobs in Canada
7.7 Challenges in finding a job in Canada
7.8 How to search for a job in Canada?
7.11 The job application and hiring process
7.12 Work norms in Canada

The three friends Sadia, Obasi and Ali have been in Canada for about a year. They discuss the types of jobs in Canada, what they may qualify for, and the challenges they faced with finding their first jobs in the country during their first month. They move on to discuss finding regulated jobs and the process, norms, salary, and taxes that comes with employment.


O-Canada Conversations Dialogue Number 36. “Sponsors, Organizations, Services”

The following dialogue is related to Unit 3 Supports and Services from the Canadian Orientation Abroad Participant Workbook. For more information, refer to the following units of the Canadian Orientation Abroad Participant Workbook:

3.9 Government-funded organizations for all newcomers
3.10 Settlement situations
3.11 Other long-term settlement services in your community
3.12 Where can you find free sources of information?

It has been one and a half years since Sadia and Obasi arrived in Canada. They are invited to speak to refugees who have just arrived in Canada at a settlement agency. Sadia explains how she dealt with disagreements with her sponsor and what she did to overcome distress that came with language barriers and home sickness. Obasi shares his experience on issues with permanent housing and what he did to find his first job. He also gives useful tips like accessing long-term settlement services.


O-Canada Conversations Dialogue Number 37. “Families And Employment”

The following dialogue is related to Unit 7 Employment from the Canadian Orientation Abroad Participant Workbook. For more information, refer to the following unit of the Canadian Orientation Abroad Participant Workbook:

7.4 Families and employment

Obasi has been in Canada for three years now. He is invited to share his experience at a government-funded organization. He talks about Canada Child Benefit and Old Age Security, and how he and his wife had to adjust their roles in the family.